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We'll need some basic details about your business, a contact and details of your bank account.
This allows us to collect their credit card details and store them on file. We'll then use these details to charge the recurring fees. We are fully PCI compliant.
We will send each client an email the day before payment and another one after payment has been attempted. If payment fails, we can automatically re-try up to 5 times.
We need the name of the person who will pay the fee and their email address at a minimum. You can also add details of the company.
You can either create a pre-defined schedule (such as every week) and simply add a parent to that schedule or you can create ad-hoc payments if the client does not make regular payments.
From successful charge it usually takes just 2 business days to be deposited into your bank account. We will email you each time we send you money.
There are no monthly fees or setup fees involved. We charge a small fee per transaction processed which we deduct from the amount we pay into your bank account. This means you do not have to worry about making payment for services.
Yes, we call pull invoices from Xero, Zoho or Reckon One and charge automatically on the invoice due date. We can also push invoices to these platforms, set the invoices as paid and help with bank reconciliation.
Each account will need to be created in the portal. If you have many existing client accounts we can programatically import them into Pinch to save time. A small fee may be payable for this work.
If a payment is missed, you can create an instant payment that will be debited from the account immediately assuming a pre-approval is in place. For failed payments, we can automatically re-attempt up to 5 times and will spread those attempts over a few weeks if necessary in case the account in question is temporarily low on funds.
If you already use software to manage your business, we can develop a utility that will sync data across to make it easier to process payments. Just contact us to discuss your requirements.
Simple and affordable pricing per transaction. No monthly fees, no Direct Debit setup fees and no support fees.
All prices are in Australian dollars and include all appropriate taxes.