We are thrilled to announce that Pinch Payments has been honored with three awards at the WeMoney Business Awards. Winning Business Payments Provider of the Year, Best Rates & Fees, and Best Customer Service is a true testament to our dedication to excellence and customer satisfaction.
"Winning these awards is an honour and we are so proud of our team who help us punch above our weight and deliver exemplary service in what can be a very challenging environment," said CEO Paul Allen.
As a local provider, we take great pride in offering top-notch payment solutions and ensuring that our customers receive the best rates and service possible.
This achievement would not have been possible without the unwavering support of our customers and we pay particular respect to our growing number of partners who support us so much and we are extremely grateful for, especially to those of you who have been with us since the beginning.
Thank you to everyone who has been a part of our journey to success.
When we look at the list of other businesses that have won awards this year including two of the Big 4 banks in CBA and NAB alongside other household names like Intuit QuickBooks and emerging powerhouses like Hnry and Thriday, we are humbled. We have been on this journey for 7 years now and to be acknowledged by WeMoney as their Business Payments Provider of the Year gives us confidence that our mission to help small businesses eliminate overdue payment by providing the best payment experience to their customers is well on track.
As a smaller provider it has been a challenge competing on rate with some of our larger competitors, but we have always valued ensuring that we provide a high quality value for money service. Our commitment to having no ongoing software fees, no additional merchant fees and in giving our merchants ultimate control is how we ensure that we provide excellence in pricing.
We recognise that getting paid is a very big deal for small businesses, especially in this challenging economy. We have focused on developing a customer service arm that is able to really punch above it's weight. The sheer amount of customer support work we are able to get through is a testament to the team members that are responsible for that. Shout out in particular to Cam and Nerisa for their excellent work in this area!
Once again we are grateful to everyone who has helped us along this journey and look forward to continuing to be the trusted small business payments provider of choice in Australia!