Our team is here to simplify payments, improve cash flow, and reduce admin headaches—all while being just an email away. With Pinch, you get cutting-edge technology backed by people who care. That’s what makes us different.
Work With Us
Pinch is one of Australia's most beloved fintech companies. Interested in a career in payments? Come work with us!
Pinch are always on the look out for talented new team members
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What "Payments Technology by Real People" Means
At Pinch, “Payments Technology by Real People” isn’t just a tagline—it’s our promise. It means we combine powerful, automated payment solutions with genuine human support. We believe businesses need more than just software; they need real partners who understand their challenges and help them succeed.
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Who We Are
At Pinch, we’re on a mission to make payments simple and stress-free. We provide automated payment solutions designed to help businesses thrive, backed by real people who care. With Pinch, you get powerful technology and genuine support every step of the way.
Our Mission
At Pinch, our mission is to empower businesses to thrive by making payments simple, seamless, and stress-free.
Our Vision
At Pinch, our vision is to create a thriving payments ecosystem that empowers Australian businesses to grow with confidence.
Our Value
At Pinch, People Come First. We believe in building genuine relationships—with our customers, partners, and team members.
Frequently Asked Questions?
Discover what it’s like to be part of our team, from our culture and growth opportunities to flexible work policies and more.
What’s the work culture like at Pinch?
At Pinch, we prioritise human relationships, initiative, and practicality. We operate like a startup, meaning things move fast and adaptability is key. Our culture values ownership, collaboration, and building scalable solutions that genuinely help businesses grow. We believe in maintaining a fun, supportive, and impact-driven work environment where every team member’s ideas and contributions are valued.
Is Pinch a remote-friendly company?
Yes! Pinch embraces a flexible work policy. As long as you communicate clearly, meet your deadlines, and contribute positively to the team, you’re trusted to manage your own time and work location. We use tools like Slack and Zoom to stay connected and collaborate effectively, regardless of where we are.
What’s the onboarding process like at Pinch?
Your first 30 days are all about getting set up, learning about our mission, and building relationships. You’ll meet your team, get access to all the tools you need, and learn how we help businesses improve payment workflows. By the end of the first month, you’ll be setting goals and contributing to meaningful projects.
What tools and systems does Pinch use for work?
We rely on Slack for communication, Google Drive & Docs for collaboration, Asana for project management, and HubSpot for CRM and customer interactions. We also work closely with accounting platforms like Xero, QuickBooks, and MYOB for payment integration.
How does Pinch support employee growth and development?
We’re committed to continuous learning and development. At Pinch, you’ll have regular one-on-one meetings with your manager, access to mentorship from experienced team members, and a culture that encourages feedback and collaboration. We believe in empowering our team to grow both personally and professionally.
What is the decision-making process at Pinch?
We operate on trust and accountability. Team members are encouraged to take ownership of their work, make informed decisions with the customer in mind, and collaborate openly. If you’re unsure about something, you’re always encouraged to ask and learn.
Who do I report to at Pinch?
You’ll be assigned a direct manager who will guide you through onboarding, help you set goals, and support your professional development. We have a flat organisational structure, so communication is open and approachable at all levels.
How does Pinch handle feedback and performance reviews?
We believe in transparent communication and constructive feedback. You’ll have regular check-ins with your manager to discuss progress, challenges, and career growth. Our feedback culture is supportive and aimed at helping you succeed.
What are the career growth opportunities at Pinch?
At Pinch, career growth is driven by initiative and impact. We encourage team members to take on new challenges, propose innovative solutions, and contribute to strategic goals. Whether you’re looking to deepen your expertise or explore new roles, we provide the support and resources to help you grow.
How does Pinch support work-life balance?
We understand the importance of balance and wellbeing. Our flexible work policy allows you to manage your time effectively, and we foster a supportive environment where health, family and personal needs are respected. We believe happy, balanced team members are the key to our success.
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Ready to Kickstart a Career In Payments?
Join Pinch and be part of a team that’s transforming the way businesses manage payments. With us, you’ll do meaningful work, grow professionally, and make a real impact—all while being surrounded by supportive, passionate people. Ready to take the leap? Apply today and start shaping the future of payments!