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The fastest path to market

Designed by the same team behind Pinch Payments, Glassbox is a game-changing platform that offers aspiring Payfacs a streamlined path to establishment, simplifies day-to-day operations, and ensures compliance with regulatory requirements.

With Glassbox, you can navigate the intricate regulatory landscape effortlessly, while acquiring partners gain a trusted solution to offer their customers. Join us as we reshape the future of payments and empower businesses to thrive in today's financial landscape.

chat Workguro Tony Harcourt

"The Pinch team is truly world-class, and the team was an absolute breeze to work with to get this monumental undertaking off the ground. I would highly recommend working with Pinch for any complex payments needs."
- Tony Harcourt, WorkGuru

What is a PayFac?

A PayFac or "Payments Facilitator" is a company that issues Merchant Accounts to businesses on behalf of larger traditional merchant acquiring institutions like banks. Their primary role is to take responsibility for the onboarding, risk, and payments gateway connection for their merchants, alleviating the need for the bank to interface with every single merchant.

Traditionally PayFacs were specialised payments companies, but thanks to products like Glassbox, it's now more accessible for industry software, with their specialised knowledge of industry customers, to take on payments responsibilities.

Modern PayFacs offer so much more than just movement of money. They enhance the merchant experience with value adding features tailored to the merchant's needs. We're here to help you get that done.

Real time visibility of all data

It's the reason it's called Glassbox

At every level, from Acquirer to PayFac to Merchant, you can log in to the Glassbox portal and see your data in realtime. The best way to reduce business risk is to have all the information you need to make informed decisions. 

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Ongoing support and managed service

We offer education, guidance,
and managed services

Backed by a technical support team, we're here to assist with ongoing help, troubleshooting and education. We provide guidance when getting started and can assist with finding and working with a merchant acquirer.


Talk to us today

Payments can be complex, the best way to get started is to book a meeting with our sales team to discuss your business and it's requirements.