Payment Processing Solutions Compared

Trusted by Leading Australian Businesses

In this comparison, we'll dive into the features, fees, and integrations of both platforms. Whether you’re a small business owner or a growing enterprise, this comparison will help you decide which platform best suits your needs.

Pricing
Per Transaction Fee
Credit Card (Domestic)	1.5% + 25c	1.95% + 30c
Credit Card (International)	1.5% + 25c + 1.99% surcharge	3.90% + 30c
American Express (Amex)	1.5% + 25c	2.50% + 30c
Direct Debit	Not offered	1.00% + 30c
Business Model Fit	Eway	Pinch Payments
Target users	E-commerce businesses, online retailers, and developers needing payment gateways	Australian and New Zealand service-based SMEs, B2B businesses, and accounting and bookkeeping firms
Primary use case	Accepting online card payments via website checkout	Collecting invoice payments, recurring billing, and direct debit automation
Core strengths	Reliable payment gateway, strong API, widely adopted in e-commerce	Deep accounting integrations, automated reconciliation, invoice-based payments, and local support
Workflow focus	Transaction processing at checkout	End-to-end accounts receivable workflow, from invoice to payment and reconciliation
Operational advantage	Simple gateway setup for accepting payments online	Reduces admin, improves cash flow, minimises follow-ups, and automates payment collection
Integrations
Xero	check	check
QuickBooks	close	check
MYOB	close	check
3dCart	check	Via API
WooCommerce	check	Via API
Shopify	check	Via API
Magento	check	Via API
Cin7 Core	close	check
WorkGuru	close	check
Open API	check	check
Support and service
Pre-sales help and advice	close	check
Free guided onboarding	close	check
Migration support	close	check
Zoom workflow consultations with product team	close	check
Friendly Australia-based support	check	check
Features/Attributes
Online credit card payments	check	check
Online direct debit payments	close	check
Automatic Payment Reconciliation	close	check
Multi-invoice / Batch Payments	close	check
Instalment Payments	close	check
Automated variable invoice payments	close	check
Pre-Approval for Future Payments	close	check
Customer self-service portal	close	check
Subscriptions	check	check
Recurring payments	check	check
Fraud protection & PCI compliance	check	check
Pros	Eway	Pinch Payments
	Industry-leading credit card gateway for online stores and high-volume retail	Automated invoice collection and recurring direct debits for service businesses
	Funds can hit your account the same day	Set-and-forget billing that pulls funds on the invoice due date
	Over 250 shopping carts and software integrations, with secure and robust APIs compatible with most websites	Seamless Xero integration with flawless reconciliation, plus connections to QuickBooks and MYOB
		Self-service customer portal for payers to manage their own payment methods
		No monthly fees, no setup fees
Cons	Eway	Pinch Payments
	Not built for invoices	Not focused on e-commerce checkout
	Limited AR automation	Smaller plugin ecosystem
	Manual reconciliation required	Less suited for global marketplaces
	No cash flow optimisation tools	Requires accounting workflow setup

Both Pinch Payments and Eway are solid Australian payment platforms, but they are built for different types of businesses. The real question isn't which one is better — it's which one fits how your business actually gets paid.
For Australian service businesses, pricing alone shouldn't drive the decision. While Eway's fee rate looks attractive on paper, the true cost depends on factors specific to your payment model:

Whether you collect via card or direct debit
Your average invoice value and how often you bill
How much manual follow-up goes into chasing payments
How tightly your payment process connects to your accounting software
Whether failed payments and recovery are a recurring problem

This is where the two platforms diverge. Eway is a payment gateway first. It processes card transactions efficiently and integrates with over 250 platforms, making it well-suited to e-commerce businesses and anyone who needs a "pay now" button on a website. But it doesn't automate invoice collection, and its accounting integration stops at Xero.
Pinch Payments takes an accounting-first approach. It connects natively with Xero, QuickBooks Online, and MYOB, and is the only platform that automates invoice collection directly from MYOB. Once set up, Pinch collects payment when an invoice is due, marks it as paid, and automatically reconciles it. There's no manual matching, no chasing, and no end-of-month scramble.

For businesses that send invoices regularly, accountants, consultants, property managers, trades, and field service operators, automation is worth far more than a 0.45% difference in card rates. If your clients pay on terms, if you run recurring billing, or if your finance team is still manually reconciling payments, Pinch is the more practical fit.

Eway is the stronger choice if your business sells products online, needs digital wallet support, or operates across multiple currencies. But if you're reading this comparison because late payments and manual reconciliation are costing you time, Pinch Payments is built specifically for that problem.

Product Tour

Which Payment Solution Should You Choose?

Choose Eway if:

You run an e-commerce store and need to integrate with WooCommerce, Magento, or Shopify
You want to accept digital wallets like Apple Pay and Google Pay
You need a payment gateway that connects to 250+ platforms across many industries
You process a high volume of card transactions and want a single flat rate across Visa, Mastercard, and Amex
You need multi-currency support or fraud tooling built in from day one

Choose Pinch Payments if:

You send invoices from Xero, QuickBooks Online, or MYOB and want them paid automatically
You bill clients on a recurring basis (weekly, monthly, usage-based)
You want to collect direct debit mandates so you're always in control of when you get paid
Your average invoice is large enough that a $5 cap on direct debit fees saves you real money
You want to pass transaction fees on to your customers without manual adjustments

Give your customers more choice over how they pay

Have clients that need to pay multiple invoices or break down big invoices into batches? Want to offer payment plans?

Your payments, your choice. Your customers have their choice of ways to pay with Pinch. Improve cash flow and give customers even more flexibility with batch payments, instalments, or by offering payment plans.