Streamline Payments and Contracts with Pinch and Annature Integration

At Pinch Payments, we're always looking for ways to simplify and enhance the payment process for our customers. That’s why we’re excited to announce a powerful new integration with Annature, the #1 rated e-signature and identity verification platform on the Xero App Store. Together, Pinch Payments and Annature are making it easier than ever for businesses to capture both customer payment methods and e-signatures in a single, seamless step.

With this integration, you can set up pre-approvals for future payments while ensuring that your contracts and agreements are signed and stored securely—all without any ongoing subscription fees. Both platforms operate on a pay-as-you-go basis, which means you only pay when your customers actually use the services.

Why This Integration is a Game-Changer

Businesses, especially service-based ones, often struggle with managing both payment collection and contract signing. Managing two separate processes can result in administrative headaches, inefficiencies, and errors. By combining these tasks into one streamlined solution, businesses can improve their customer experience, reduce friction, and ultimately save time.

Let’s break down exactly how this integration works and why it’s so valuable.

A Seamless Experience for You and Your Customers

The Pinch and Annature integration allows you to capture your customer's e-signature and payment details at the same time, without the need for separate systems. Here's how it works:

1. Connect Pinch to Annature: It only takes a couple of minutes to link your Pinch Payments account to Annature via API keys.
2. Set Up Document Templates: You can easily create contract templates that include both signature fields and payment method fields (credit card or bank account).
3. Send Documents for Signing: Once the template is set up, simply send it to your customer, who can sign the document and enter their payment details in one go.

Once the customer signs, Pinch automatically stores their payment details, which are ready to be used for future invoices. You can choose to have payments automatically debited on the invoice due date, or set manual controls to charge when you're ready.

The Power of Automation

Many businesses lose valuable time following up with customers for payments or chasing down signatures on contracts. Automation solves this problem by allowing you to:

• Reduce payment delays: Customers provide their payment information upfront, meaning you can charge their card or bank account automatically when the invoice is due.
• Ensure compliance: E-signatures collected through Annature are legally binding, providing peace of mind that your contracts are in order.
• Increase customer satisfaction: By making it easy for customers to sign and provide payment details in a single step, you reduce friction and create a more professional experience.

The Importance of Streamlined Payments and Contracts

Studies show that streamlining the invoicing and payment process can have a significant impact on cash flow and customer satisfaction. Research indicates that 69% of customers prefer to pay via automated payment systems because it’s faster and more convenient. When businesses make payments easy, customers are more likely to pay on time, reducing the dreaded follow-up emails or overdue reminders.

Similarly, digital signatures are becoming the norm. A study by P&S Intelligence found that the global e-signature market is projected to grow to $9.07 billion by 2023, as more businesses shift away from paper-based workflows. The combined ability to capture payment methods and e-signatures means that businesses can simplify operations while meeting modern customer expectations.

No Subscription Fees: A True Pay-as-You-Go Solution

One of the best things about this integration is that it’s completely subscription-free. You’ll only be charged when your customers use the e-signature feature or provide payment details, making it an affordable solution even for small businesses. There’s no commitment—just efficiency when you need it.

Ready to Get Started?

If you’re already using Pinch Payments and Annature, it’s incredibly easy to set up this integration. All you need is your API keys from Pinch, which you can plug into Annature’s integration settings. Within minutes, you’ll be ready to capture payment details and signatures with ease.

For those new to either platform, both Pinch Payments and Annature are free to sign up and only charge for usage. That means you can get started at no cost and only pay when your customers engage with the service.