and our partners
The fastest path to market
Designed by the same team behind Pinch Payments, Glassbox is a game-changing platform that offers aspiring Payfacs a streamlined path to establishment, simplifies day-to-day operations, and ensures compliance with regulatory requirements.
With Glassbox, you can navigate the intricate regulatory landscape effortlessly, while acquiring partners gain a trusted solution to offer their customers. Join us as we reshape the future of payments and empower businesses to thrive in today's financial landscape.
"The Pinch team is truly world-class, and the team was an absolute breeze to work with to get this monumental undertaking off the ground. I would highly recommend working with Pinch for any complex payments needs."
- Tony Harcourt, WorkGuru
Straight out of the (glass) box
Online Merchant Onboarding
We securely identify every merchant using a portal that is designed to be as self-service as possible. Includes email and phone verification, secure document upload and biometric testing.
Integrated KYC Automation
We integrate with leading KYC providers for realtime regulatory checks and UBO reporting. Includes KYC, AML, CTF, Sanctions, and Credit checks. We're compliant with major acquirers worldwide.
Modern Payment Gateway
Our modern take on a payments gateway offers unrivaled functionality and flexibility. We offer a range of payment methods, a powerful payment scheduler, and full realtime access to the data via our portal or API.
Custom Fees and Disbursement Engine
Easily configure custom fee schedules for each merchant. Offer pricing based on card scheme, funding source, and origin. You can also surcharge fees onto customers. Our platform calculates your total cost of each transaction including profit margins after standard costs such as interchange, scheme, and merchant service fees.
Scheme and Government Compliant Statements and Reports
Our merchant statements are scheme and government compliant. We can report at multiple levels of hierarchy for larger merchants. Scheme reporting is generated automatically on a monthly and quarterly basis.
Risk Mitigation
and Fraud Detection
Gain advanced protection from money laundering, financial loss, chargebacks and disputes, prepayment risk, and settlement risk. Each transaction is protected in realtime via Kount, an Equifax company.
What is a PayFac?
A PayFac or "Payments Facilitator" is a company that issues Merchant Accounts to businesses on behalf of larger traditional merchant acquiring institutions like banks. Their primary role is to take responsibility for the onboarding, risk, and payments gateway connection for their merchants, alleviating the need for the bank to interface with every single merchant.
Traditionally PayFacs were specialised payments companies, but thanks to products like Glassbox, it's now more accessible for industry software, with their specialised knowledge of industry customers, to take on payments responsibilities.
Modern PayFacs offer so much more than just movement of money. They enhance the merchant experience with value adding features tailored to the merchant's needs. We're here to help you get that done.
Real time visibility of all data
It's the reason it's called Glassbox
At every level, from Acquirer to PayFac to Merchant, you can log in to the Glassbox portal and see your data in realtime. The best way to reduce business risk is to have all the information you need to make informed decisions.
Ongoing support and managed service
We offer education, guidance,
and managed services
Backed by a technical support team, we're here to assist with ongoing help, troubleshooting and education. We provide guidance when getting started and can assist with finding and working with a merchant acquirer.
Developer API
Psst.... are you a developer? Pinch is built API first. That means anything that we can do, you can do too! Chek out more on the developer portal.
Talk to us today
Payments can be complex, the best way to get started is to book a meeting with our sales team to discuss your business and it's requirements.