Marketing & Creative Agencies

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Accept Cards & Direct Debit Online

Make it easy for your customers to pay by accepting multiple payment options all directly via your existing invoices.

Variable Recurring Payments

No matter your product or service, Pinch offers flexibility and variance with how you collect payment to help you get paid on time, every time.

Pre-Approvals & Payment Plans

Allow your customers to set pre-approval thresholds for smaller, frequent payments or split larger invoices into payment plans.

Payment Challenges for Marketing & Creative Agencies

Marketing and creative agencies operate on retainers, staged projects, and performance-based work - but managing payments isn’t always straightforward.
From chasing overdue invoices to reconciling manual transfers, payment admin can quickly eat into billable time.
Common challenges include:

Clients forgetting to pay monthly retainers
Chasing overdue campaign invoices
Managing milestone-based project payments
Reconciling bank transfers manually
Handling failed or expired card details
Collecting deposits before starting new work
Managing international or remote clients
Cash flow gaps between project phases

Without automated payment workflows, agencies spend time following up invoices instead of delivering creative and strategic work.

How Pinch Supports Marketing & Creative Agencies

Pinch Payments provides flexible, secure payment solutions designed to fit how agencies operate - regardless of the systems you use. Whether you manage recurring retainers, campaign-based billing, or staged project work, Pinch powers the payment layer so revenue flows automatically.

With Pinch, you can:

Use Pinch Payments pre-approval feature to securely authorise client payment methods upfront
Automate recurring retainers with subscriptions and automated debiting
Collect deposits and invoice payments via card or direct debit
Offer invoice payment plans for larger projects
Send secure payment links via email
Automatically retry failed payments to reduce revenue leakage
Enable clients to manage their details through a secure customer portal
Reduce admin with auto reconciliation across your accounting systems
Process batch payments across multiple clients where needed

Instead of chasing invoices, waiting for transfers, or manually reconciling payments, your team can focus on strategy and creative delivery - while payments run automatically in the background.

BOOK A DEMO

Impeccable customer service + technical wizardry. Onboarding was a breeze with clear and straightforward instructions. The portal is refreshingly well made and easy to use. Being able to send pre-approvals to collect payment information is great for us so we don't waste time setting clients up for payment and most importantly reconciliations are done automatically via the terrific Xero integration! If you are looking to take the next step with your business' billing solutions, I highly recommend you give Pinch a go - their system and workflows mesh so well with ours that it's opened so many possibilities with us to further improve our processes and in some cases even think about new pricing models.

Moe, Online Marketing Gurus

Signed up as I wanted another payment option for my clients and was surprised how easy the app is to use. The flexibility it gives my clients on payments is awesome.

Monika, Ashawed Accounting

Forced into looking for a change by a sudden decision by the existing provider to charge a minimum monthly fee which was 4 times what I had been paying I found and implemented Pinch. Super easy to set up and no hidebound bureaucracy such as encountered from banks. Have been using Pinch for 6 weeks and no issues to date. Particularly like the way it collects monthly subscriptions without any interaction from me. Data flows to Xero accurately and in a timely way. Would thoroughly recommend.

Stella, 1 to 1 Mobile Computer Training

The team at Pinch have been amazing and I couldn't recommend them more highly. Paul and Bill have been great in helping me setup the payments system and integrate it into my business. Always available to help and quick to pick up the phone. Thanks Pinch

David, StudentPay

We have recently signed up with Pinch and can't believe how easy and efficiently it integrated with Xero accounts. Also love the auto-reconcile of payment fees. Pinch also makes it very easy for our clients to pay their bills. Thank you Blake for all your help. We would definitely recommend Pinch!

Valerie, Infinite Print

We've tried and tested out dozens of payment solutions over the years at Digit both with our business, and in helping other businesses move to digital payments. The team at Pinch have been amazing at finding technical solutions to meet bespoke needs. They've helped us leverage their Xero capabilities for variable billing, combined with the ability to push in through their API payer details when people sign our agreements. They're the perfect balance of automation combined with customisation, backed by a super attentive team. Can't recommend them highly enough.

Andrew, Digit Business

Resources for Marketing and Creative Agencies

Knowledgebase

Find step-by-step guides, FAQs, and help articles to get the most out of Pinch Payments and manage billing efficiently.

Partner Hub

Access resources, referral tools, and information to help you support your clients and grow with the Pinch Partner Program.

Video Tutorials

Watch quick walkthroughs and tutorials that show how to use Pinch Payments, automate workflows, and integrate with Xero.

Marketing & Creative Agency Payment FAQs

How can agencies automate retainer payments?

Agencies can automate retainer payments by setting up recurring billing through a secure payment platform. Once clients authorise their preferred payment method (card or direct debit), payments are automatically collected each month - reducing overdue invoices and improving cash flow stability.

Can Pinch help collect project deposits and milestone payments?

Yes. Agencies can send secure payment links for upfront deposits or schedule milestone-based payments aligned to project timelines. This ensures work begins with payment secured and reduces cash flow delays between project stages.

Does Pinch integrate with accounting software?

Yes. Pinch Payments integrates with all popular accounting software to streamline reconciliation and reduce manual admin. Payments are automatically matched to invoices, improving cash flow visibility and simplifying financial management across your existing systems.

Is payment automation suitable for creative and digital agencies?

Yes. Payment automation is ideal for agencies managing recurring retainers, campaign work, subscriptions, or staged project fees. It eliminates manual follow-ups and provides predictable revenue cycles.

How does Pinch support PCI compliance and data security?

Pinch securely tokenises and stores client payment details using PCI-compliant infrastructure. This allows agencies to collect payments without handling sensitive card data internally, reducing compliance risk.