Healthcare Payment Processing for Clinics

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Accept Cards & Direct Debit Online

Make it easy for your customers to pay by accepting multiple payment options all directly via your existing invoices.

Variable Recurring Payments

No matter your product or service, Pinch offers flexibility and variance with how you collect payment to help you get paid on time, every time.

Pre-Approvals & Payment Plans

Allow your customers to set pre-approval thresholds for smaller, frequent payments or split larger invoices into payment plans.

Payment Challenges in Healthcare & Allied Services

Healthcare providers manage high volumes of appointments, recurring treatment plans, private billing and structured procedures. But payment collection is often still manual, time-consuming and far too reliant on front-desk follow-up.

Whether you run a GP clinic, dental practice, physiotherapy centre, psychology service or specialist practice, the usual friction points look like this:

Delayed patient payments
Managing recurring treatment or therapy billing
Chasing outstanding consultation fees
Collecting deposits before procedures
Handling instalment plans for larger treatments
Manual reconciliation of EFT and card payments
Failed or expired payment methods
Limited visibility over aged receivables
Administrative pressure on reception and accounts staff

Without a modern healthcare payment processing system, clinics spend too much time managing accounts and not enough time focused on patient care.

How Pinch Supports Healthcare & Allied Providers

Pinch gives medical and allied health providers a secure, flexible way to collect payments across one-off appointments, recurring treatment plans and larger upfront or staged payments.

Collect payments securely
Use a secure payment gateway for card and direct debit payments, with a smooth experience for patients and less admin for staff.
Automate recurring billing
Set up recurring payments for treatment plans, therapy sessions and ongoing care arrangements.
Take deposits before appointments or procedures
Collect upfront deposits to reduce no-shows and improve commitment before higher-value bookings.
Set up structured payment plans
Offer scheduled instalments for larger treatments without creating extra manual work for your team.
Reduce failed payments
Use pre-authorised payment methods and automated retries to recover more revenue and cut down overdue accounts.
Simplify reconciliation
Reduce back-office effort with payment data that connects into accounting workflows and gives you clearer visibility over cash flow.
Give patients an easier way to pay
Let patients pay through a secure payment portal instead of relying on phone calls, reminders and awkward follow-ups.

BOOK A DEMO

Impeccable customer service + technical wizardry. Onboarding was a breeze with clear and straightforward instructions. The portal is refreshingly well made and easy to use. Being able to send pre-approvals to collect payment information is great for us so we don't waste time setting clients up for payment and most importantly reconciliations are done automatically via the terrific Xero integration! If you are looking to take the next step with your business' billing solutions, I highly recommend you give Pinch a go - their system and workflows mesh so well with ours that it's opened so many possibilities with us to further improve our processes and in some cases even think about new pricing models.

Moe, Online Marketing Gurus

Signed up as I wanted another payment option for my clients and was surprised how easy the app is to use. The flexibility it gives my clients on payments is awesome.

Monika, Ashawed Accounting

Forced into looking for a change by a sudden decision by the existing provider to charge a minimum monthly fee which was 4 times what I had been paying I found and implemented Pinch. Super easy to set up and no hidebound bureaucracy such as encountered from banks. Have been using Pinch for 6 weeks and no issues to date. Particularly like the way it collects monthly subscriptions without any interaction from me. Data flows to Xero accurately and in a timely way. Would thoroughly recommend.

Stella, 1 to 1 Mobile Computer Training

The team at Pinch have been amazing and I couldn't recommend them more highly. Paul and Bill have been great in helping me setup the payments system and integrate it into my business. Always available to help and quick to pick up the phone. Thanks Pinch

David, StudentPay

We have recently signed up with Pinch and can't believe how easy and efficiently it integrated with Xero accounts. Also love the auto-reconcile of payment fees. Pinch also makes it very easy for our clients to pay their bills. Thank you Blake for all your help. We would definitely recommend Pinch!

Valerie, Infinite Print

We've tried and tested out dozens of payment solutions over the years at Digit both with our business, and in helping other businesses move to digital payments. The team at Pinch have been amazing at finding technical solutions to meet bespoke needs. They've helped us leverage their Xero capabilities for variable billing, combined with the ability to push in through their API payer details when people sign our agreements. They're the perfect balance of automation combined with customisation, backed by a super attentive team. Can't recommend them highly enough.

Andrew, Digit Business

Resources for Medical & Allied Health Businesses

Knowledgebase

Find step-by-step guides, FAQs, and help articles to get the most out of Pinch Payments and manage billing efficiently.

Partner Hub

Access resources, referral tools, and information to help you support your clients and grow with the Pinch Partner Program.

Video Tutorials

Watch quick walkthroughs and tutorials that show how to use Pinch Payments, automate workflows, and integrate with Xero.

Healthcare Payment FAQs

What is the best healthcare payment processing solution?

The best healthcare payment processing solution supports recurring billing, secure card and direct debit payments, structured payment plans, and seamless reconciliation. It should reduce administrative workload while maintaining strong security standards.

Does Pinch provide a healthcare payment gateway?

Yes. Pinch Payments provides a secure healthcare payment gateway that enables clinics and allied providers to process payments via card and bank debit with PCI-compliant security.

How can healthcare businesses improve cash flow?

Healthcare businesses can improve cash flow by automating recurring billing, reducing failed payments, implementing pre-authorised payment methods, and offering structured instalment plans for larger procedures.

Is Pinch Payments suitable for allied health services?

Yes. Pinch supports healthcare payment processing for a wide range of allied health providers, including physiotherapy, psychology, dental, and specialist services.

Does Pinch integrate with accounting software?

Pinch Payments integrates with all popular accounting software to streamline reconciliation and reduce manual admin. Payments are automatically matched to invoices, improving financial visibility.