Direct Debit Bank Account Transaction Fee
1% + 30c
per transaction with
fees capped at $5
Standard Usage Fees excluding offers, promotions, and discounts
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Domestic Transaction Fee: 1% + 30c - Charged each time take funds from a domestic bank account
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Transfer fee: $1 - Charged each time we bulk settle funds to your account
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Refund fee - A fee equal to the transaction fee will be deducted from the merchant. The customer is always refunded the full amount.
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Dispute Fee: $25 - Charged if a customer disputes the transaction or claims it is fraudulent
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Declined payment fee: $5 - Charged if collection of payment from a bank account fails
Credit & Debit Card
Transaction Fee
1.95% + 30c
per transaction
Standard Usage Fees excluding offers, promotions, and discounts
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Domestic VISA/Mastercard fee: 1.95% + 30c - Charged each time we take funds from a Domestic VISA or Mastercard debit/credit card
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Domestic AMEX fee: 2.5% + 30c - Charged each time we take funds from a Domestic AMEX credit card
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International Card fee: 3.9% + 30c - Charged each time we take funds from an International debit/credit card
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Refund fee: $5 - Charged when you request a credit card payment to be refunded
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Dispute Fee: $35 - Charged if a customer disputes the transaction or claims it is fraudulent