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All Pinch Fees

All prices are in Australian dollars and include GST. Prices are applicable for Australian businesses only, please contact us for pricing in all other countries. Fees are subject to change. All fees are net settled to your account or collected via Direct Debit if required.

Coins

Direct Debit Bank Account Transaction Fee

1% + 30c

per transaction with
fees capped at $5


Standard Usage Fees excluding offers, promotions, and discounts

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    Domestic Transaction Fee: 1% + 30c - Charged each time take funds from a domestic bank account

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    Transfer fee: $1 - Charged each time we bulk settle funds to your account

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    Refund fee - A fee equal to the transaction fee will be deducted from the merchant. The customer is always refunded the full amount.

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    Dispute Fee: $25 - Charged if a customer disputes the transaction or claims it is fraudulent

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    Declined payment fee: $5 - Charged if collection of payment from a bank account fails

Credit Card

Credit & Debit Card
Transaction Fee

1.95% + 30c

per transaction


Standard Usage Fees excluding offers, promotions, and discounts

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    Domestic VISA/Mastercard fee: 1.95% + 30c - Charged each time we take funds from a Domestic VISA or Mastercard debit/credit card

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    Domestic AMEX fee: 2.5% + 30c - Charged each time we take funds from a Domestic AMEX credit card

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    International Card fee: 3.9% + 30c - Charged each time we take funds from an International debit/credit card

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    Refund fee: $5 - Charged when you request a credit card payment to be refunded

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    Dispute Fee: $35 - Charged if a customer disputes the transaction or claims it is fraudulent